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Refunds and Returns


Returns

Our policy lasts 30 days from the delivery. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at "Contact Us" form below.

Sale and custom items

Only regular priced items may be refunded, unfortunately sale items and custom items cannot be refunded. Regardless we will do our utmost to ensure we have a happy customer base. Do not let our rules stop you, give us a shout if you need us to go the extra mile!

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at "Contact Us" form below.

Shipping

To return your product, you should email us first at "Contact Us" form below to receive a shipping address. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

We cannot guarantee that we will receive your returned item.